How Opus enabled VJ Technology to create a smarter regional fulfilment network
VJ Technology identified an opportunity to improve local service levels for customers in the Bristol region by moving beyond traditional next-day delivery.
Sellfware Technology develops intelligent software that transforms the way organisations manage inventory, fulfil orders and provide secure access to products. Our autonomous product management platform, Opus, enables businesses to create connected supply networks with real-time visibility, automated workflows and complete control over stock and fulfilment.
When VJ Technology wanted to enhance its VJT Local initiative in Bristol, the business selected Opus to power a smarter regional fulfilment model. By combining the Opus platform with a strategic partnership with CitySprint, VJT has been able to provide customers with faster access to construction products while improving operational efficiency and visibility across the entire fulfilment process.
The Challenge
VJ Technology identified an opportunity to improve local service levels for customers in the Bristol region by moving beyond traditional next-day delivery.
The objective was to:
Provide same-day fulfilment for urgent customer requirements.
Reduce project delays caused by unavailable materials.
Deliver a faster, more responsive customer experience.
Create a scalable regional fulfilment model for future expansion.
Achieving this required more than simply introducing a same-day courier. VJT needed a technology platform capable of connecting customer ordering, inventory management and fulfilment into one seamless workflow while providing complete visibility across the operation.
The Solution
Sellfware Technology implemented Opus as the digital platform behind VJ Technology's VJT Local initiative.
Opus provides VJ Technology with a single platform to manage customer ordering, inventory, fulfilment and operational reporting. Customers can place orders quickly and easily online, whilst VJT benefits from real-time inventory visibility, automated workflows, secure access management, audit trails, comprehensive reporting and seamless integration with existing business systems.
To complement the platform, VJ Technology partnered with CitySprint, whose same-day delivery network enables products processed through Opus to reach customers quickly across the Bristol region.
By combining intelligent software, strategically positioned local stock and trusted logistics, VJT has created a responsive regional fulfilment solution capable of supporting urgent construction requirements while maintaining complete operational control.
The Results
The implementation of Opus has enabled VJ Technology to:
Deliver same-day construction supplies across the Bristol region.
Improve responsiveness to urgent customer requirements.
Streamline ordering and fulfilment workflows.
Gain real-time visibility of inventory and customer activity.
Improve reporting and operational decision-making.
Reduce manual administration through workflow automation.
Deliver a premium customer experience through a technology-enabled fulfilment model.
The success of the initiative has demonstrated a scalable regional fulfilment model, with opportunities to expand the solution into additional locations currently under review.
"Switching to this ordering process has made a real difference to our business. I can place orders directly without the hassle of completing additional paperwork, which saves valuable time. The ability to to order after hours and still receive the next morning has been a game changer for us, helping us to respond faster and keep projects moving."
Mike Higgins, Optimum Combined Services
"As a business we have been using VJT Local for almost a year now and cannot recommend this service enough. Products and prices are available at the click of a button and can be delivered the same day, which helps onsite demands."
Matt Charlton, Optimum Combined Services