Privacy Policy

1. Introduction

Sellfware Technology Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store personal data, in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect and process the following personal data:

• Name
• Email address
• Phone number

2.1 Camera Access (Android App Only)

Our Android application requires access to your device's camera to scan QR codes and barcodes as part of our service functionality.

• Purpose: This access enables scanning for inventory, collections or related features within the app.
• Usage: The camera is used in real-time for decoding only. We do not capture, store or transmit any images or videos from your device.
• Third-party Sharing: No camera data is shared with any third parties.
• User Control: You can disable camera access via your device settings. However, this will disable scanning functionality within the app.

This functionality is compliant with Google Play policies and is only used to support core app features.

3. Purpose of Data Collection

We collect personal data for the following purposes:

• To provide and maintain our services.
• To notify you about changes to our services.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our services.
• To detect, prevent and address technical issues.

4. Legal Basis for Processing Personal Data

We process your personal data on the following legal bases:

• Performance of a Contract: To provide you with our services as agreed upon in our contract.
• Legitimate Interests: To improve our services and ensure they are secure.
• Consent: When you have provided explicit consent for us to process your data for specific purposes.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purpose set out in this policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We implemented appropriate appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include: 

• Data encryption in transit and at rest.
• Regular security audits and risk assessments.
• Access controls to limit data access to authorised personnel only.

7. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Restriction of Processing: You have the right to request restriction of processing your personal data under certain conditions.
• Data Portability: You have the right to request transfer of your data to another organisation or directly to you under certain conditions.
• Objection: You have the right to object to our processing of your personal data under certain conditions.

8. Exercising Your Rights

To exercise any of your rights, please contact us at:

• Email: gdpr@sellfware.com
• Address: Sellfware Technology Ltd, Technology House, Ashford, Kent, TN23 1EN

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy.

10. Contact Us

If you have any questions about this GDPR Privacy Policy, please contact us:

• Email: gdpr@sellfware.com
• Address: Sellfware Technology Ltd, Technology House, Ashford, Kent, TN23 1EN

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